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Friday, October 4, 2013

Avenue Plaza Hotel Awarded For Enterprise Service Excellence


DEPARTMENT OF TOURISM RECOGNIZES AVENUE PLAZA HOTEL AS ONE OF THE TOURISM CHAMPIONS IN THE 1stGAYON BICOL AWARDS 2013 FOR ENTERPRISE SERVICE EXCELLENCE and celebrates the award with a HOMETOWN SPECIALS, giving Bicolanos 25% discount on published room rates

Avenue Plaza Hotel receives another accolade as one of the pioneer awardees in the first Gayon Bicol Awards 2013. The Gayon Bicol Awards 2013 recognizes and honors individuals, groups and institutions in the tourism sector of Bicol. The criteria for the awards are leadership, innovation, and creativity, contribution to the development of international, national, regional and local tourism.

Department of Tourism - Region V awarded the Plaque of Recognition to Avenue Plaza Hotel for Enterprise Service Excellence in recognition of its untiring efforts in sustaining the international standards for tourism services towards global competitiveness.

The award is presented by DOT Usec.Victoria Jasmin, Asec.Rolando Canizal and Dir. Maria Ravanilla to Avenue Plaza Hotel’s President and General Manager Mr. Allan S. Cu last September 26, 2013 during the Regional Tourism Summit held in Legazpi City.

Avenue Plaza Hotel first opened its door in September 2007 and since served with the promise of an experience of the good life. As greenhorns in the industry, they dared to tread the fine line of attracting the world into Naga City, and showcasing Bicol’s best to the world.

 “For all our efforts, TripAdvisor awarded us its Certificate of Excellence in 2011, 2012 and 2013; TripAdvisor Travelers Choice likewise picked us as the Top 15 Hotel Service in the Philippines for 2013; the Business Initiative Directions based in Madrid, Spain conferred us with the International Quality Crown Award Gold Category in their London 2012 Convention; and Cebu Pacific Smile Magazine named us the Best Hotel for Stress-Free Business Trip in 2012. And today, we are very honoured to receive this Award from the Department of Tourism. We humbly pledge that the Avenue Plaza Hotel will never rest on its laurels. We will always work towards excellence.” President and General Manager Mr. Cu said in his acceptance speech.

Apple Allison Perez, Marketing Manager of Avenue Plaza Hotel, conveyed her delight about the Gayon Bicol Award.  “It’s indeed a great honor to see reputable institutions recognize the brand I’m handling. Our guests’ commendations are more than enough to warm our heartsand  keep us motivated yet recognitions like this boost our conviction that somehow we must  have done something right for our guests and for our community… It's a testament of how an independent homegrown brand like Avenue Plaza Hotel can make a good name for the whole Bicol Tourism & Hospitality Industry and how we can make it to the global standard.”

Mr. Cu also shared in his acceptance speech that out of the many thank-you emails he received from guests, one from the executive director of the Institute for Solidarity in Asia, read “Thank you, Allan. You and your team at the Avenue Plaza Hotel have shown that a service culture is possible in a provincial city like Naga.” Ladies and gentlemen, that and this are the reasons why we never stop. Dios Mabalospo!” he added.

(Left to Right) - DEPARTMENT OF TOURISM  Asec Rolando Canizal, Dir Maria NiniRavanilla, and Usec Victoria Jasmin listen to the acceptance speech of Avenue Plaza Hotel President and General Manager Allan Cu.


Under the “Enterprise Service Excellence” category of the Gayon Bicol Awards, Avenue Plaza Hotel in Naga City was chosen for projects, products and services that are innovative in the tourism field demonstrated through new technologies, environmentally-friendly applications and corporate social responsibility engagement.

DOT Bicol regional director Maria NiniRavanilla said the award will serve as an inspiration to anybody to contribute to the development of the tourism industry of the region, especially with impact on the national and global community.

Avenue Plaza Hotel would like to extend their deepest gratitude to all their friends and fans, clients and guests who became like family to them all.

To celebrate this award, all Bicolanos get 25% discount on published room rates with their Hometown Specials Promo. To reserve your room, you may call (054) 473 9999 or email reservations@theavenueplazahotel.com.

Celebrate the Good life at Avenue Plaza Hotel…
Bicol’s number one and most awarded hotel!

For event updates, promos and inquiries, visit the Avenue Plaza Hotel Facebook Page , follow their tweets @AvenuePlaza or log on to www.theavenueplazahotel.com.

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GAYON BICOL AWARDS 2013 (Left to Right) - Avenue Plaza Hotel Marketing Manager Apple Allison Perez, DOT 5 Director Maria NiniRavanilla, President and General Manager Allan Cu and Business Development Manager Paul Dichoso.


More pics here



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